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Shipping & Returns
J. Wilkinson Chair Company delivers within the continental US and District of Columbia. Your custom order will ship White Glove Delivery to a residential address and is estimated to arrive in 12 to 14 weeks. Prior to your shipment reaching its destination, you will receive a call from our delivery partner to schedule a day and time for home delivery. Should you have international shipping requirements, please contact us directly with details and we will do our best to accommodate your needs.
You will receive an order confirmation via email within 24 hours. We encourage you to make sure all selections and details are correct. Should you have any questions, please contact us immediately. You will be updated on the status of your order throughout the process but if you require additional assistance, please do not hesitate to call 252-258-9606 or email us at firstname.lastname@example.org
Each chair from J. Wilkinson Chair Company is a custom piece designed by and created especially for you. It is absolutely unique. Because of the very custom nature of our process we cannot accept cancellations or returns. We take great care with every order and strive to avoid mistakes of any kind. If, however, a mistake does occur on our end to an order placed correctly, we will gladly make things right.